Onboarding Process – Touchpoint

Onboarding Process – Touchpoint

The deal is in the bag. Now flip the roles for a second. Put yourself on the other side of the experience.

As a new client, it can be quite a big deal to sign on the dotted line, and commit to a contract with someone for the first time. We can all relate to the sweaty palms, especially where the stakes are high, and we are spoilt for choice.

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